Research Interests

Organizational and Occupational Dynamics, Technology and Society, Worker Well-Being and Thriving, Future of Work

 

Dissertation:

The Rise of Algorithmic Work: Implications for Managerial Control and Career Pathways

Drawing on a twenty-six month ethnography of the ridehailing service industry, the largest sector of the on-demand economy, this dissertation examines how the shift from human to algorithmic managers effect the nature of control and the experience of work. In Chapter 1, I begin by defining and conceptualizing algorithmic work – a set of job-related activities that are structured by algorithms. In my context, I find that algorithms manage by structuring choice via nudges and drivers respond with a corresponding set of work tactics either acquiescing, deviating, or exiting work altogether. While these tactics appear at odds drivers employ tactics to build a continuous stream of work from a discontinuous set of rides enabling active navigation of the algorithmic work environment. In Chapter 2, I draw on three-year longitudinal interviews (n=93) to explore how drivers feel about being managed by algorithms (exploited, empowered, neutral) and how it affects work and social class trajectories. Collectively, this work lays the foundation for algorithmic work and extends theory on managerial control and worker autonomy.

 

Committee: Jerry Davis (Chair), Jane Dutton, Seth Carnahan (Strategy), Tawanna Dillahunt (Information Science), Beth Bechky (NYU, Stern)

Publications

 

 Manuscripts Under Review and Working Papers

  • Hafenbrack, A.* Cameron, L.*, Spreitzer, G., Noval, L.,  Zhang, C. & Shaffakat, S.. “Helping Others by Being in the Present Moment: Mindfulness and Prosocial Behavior at Work” Under 2nd round review at Organizational Behavior and Human Decision Processes
    • *Shared First authorship 
  • Nurmohamed, S, McCluney, C., Cameron, L., Mayer, D. “Show me the money?: The Business vs. Ethical Case for Diversity in Corporations.” Under review at Journal of Applied Psychology
  • Meuris, J. & Cameron, L. * “Making Sense of Troubled Waters: Unpacking Contextual Variance in the Changing World of Work.” Under Review at Academy of Management Annals
    • *Shared First Authorship.
  •  Cameron, L. (Working Paper). “Making out While Driving: Control, Coordination and Choice for Algorithmic Labor. Target: Administrative Science Quarterly
  •  Cameron, L. (Working Paper). “The Sound, Smells, and Tastes that Bind Us: Materiality in the Process of Organizational Identification in Diverse Communities”  Target: Organization Science

 

Research in Progress

  •  Cameron, L. (Dissertation, Writing). Empowered or Exploited?: Career Biography and Work Expectations Shaping Work Pathways for Gig Workers
  •  Cameron, L. & Meuris, J.* (Data Collection). “Within-Person Income Precarity and Well-Being”.
    • *Shared First Authorship.
  • Zhang, C., Wu, B., Cameron, L., Lee, J. (Idea Generation/Data Collection) “Work and Time Pressure Demands in On-Demand Work: A Field Experiment.”

Other Work