Lindsey D. Cameron

Assistant Professor of Management

Wharton School, University of Pennsylvania

Assistant Professor of Sociology (secondary)

School of Arts and Sciences, University of Pennsylvania


Member (Fellow)

Institute of Advanced Studies, Princeton

Faculty Associate

Berkman Klein Center for Internet and Society, Harvard University

Faculty Fellow

Data & Society Research Institute


 Algorithmic Management   Digital Platforms Gig Economy • Future of Work 

Front-line Workers  Mindfulness & Well-Being

View my CV

  Photo credit: Tommy Leonardi

Research Focus

Future of Work Roundtable, Pennsylvania State Senate
Photo credit: Pennsylvania State Senate

How algorithmic management is changing the modern workplace, with a focus on the gig economy

 

  • Conducted seven-year ethnography of the ride-hailing industry, the largest sector of the gig economy
  • Examined the effects of the COVID-19 pandemic on gig  workers on several platforms (Instacart, Amazon Flex, TaskRabbit, DoorDash, Uber, Lyft)
  • How the gig economy’s business model changes in the Global South and the implications for management and workers
  • Served as an expert witness in litigation by state government and private firms

Interesting Fact:

I worked as a ride-hailing driver as part of my research.

Why My Research Matters

My research program is focused on identifying and understanding how change driven by algorithms affect work and organizations, with an emphasis of the most marginalized and vulnerable workers.

Photo credit: Tommy Leonardi

How I Conduct Research

I am a field researcher.
My methodological expertise includes:

  • Ethnography (participant observation)
  • Longitudinal interviews
  • Archival, newspapers, and social media analysis
  • Experience sampling
  • Field experiments

Where I Conduct Research

I have conducted research in a number of industries in the U.S., Canada, UK, Brazil, India, Nigeria, Ghana and other places, including:

  • Gig Economy (e.g., DoorDash, Uber, Lyft, Instacart, Task Rabbit, Amazon Flex)
  • Entrepreneurs/Small Business Owners
  • Shared service centers and call centers
  • Trucking
  • Insurance
  • Municipal Government

Where I Have Published

My work has been featured in the following journals:

  • Administrative Science Quarterly
  • Organization Science
  • Journal of Applied Psychology
  • Organizational Behavior and Human Decision Process
  • Academy of Management Annals
  • Annual Review of Organizational Psychology and Organizational Behavior
  • Journal of Management Inquiry
  • Computer-Human Interactions, Association of Computing Machinery
  • Communications of the Association of Information Systems

Best Paper Awards

In a line of experimental work, I explore organizational interventions (e.g., pay incentives, mindfulness practices, identity affirmations) that improve workers’ well-being and performance.

Teaching Awards

How My Research Is Supported

Financial supporters:

  • AI for Business
  • People Analytics at Wharton
  • Mack Institute for Innovation
  • Data & Society Research Institute
  • Dean’s Fund
  • Center for Human Resources
  • Center for Social Impact

Speaking engagements:

  • Aspen Institute
  • Ford Foundation
  • Harvard Business, Harvard Law, Stanford, Princeton, U. of Chicago, MIT, London Business 
  • Governor’s Office of General Counsel, Commonwealth of Pennsylvania
  • Nalanda Institute for Contemplative Leadership
  • Microsoft & other Fortune 500 companies
  • Expert testimony at legislative hearings

Media mentions:

  • Washington Post
  • Forbes
  • Bloomberg
  • CNBC
  • NPR’s Marketplace
  • Fast Company
  • World Economic Forum
  • The Skim
  • Inc.

I have published opinion pieces in Harvard Business Review, Fast Company, Kiplinger’s, and People & Strategy.

Education

PhD | University of Michigan | management

MS | George Washington University | engineering management, specialization – crisis, risk & emergency management

SB | Harvard University | electrical engineering and computer science, French minor

Interesting Fact:

I started college at age 15.

Work History

I spent over a decade in the U.S. intelligence and diplomatic communities as a digital and political analyst, completing overseas assignments in the Middle East, North Africa, and Eastern and Western Europe.

Interesting Fact:

I intensively studied Arabic at the American University of Cairo and transformative leadership at a renowned school of Chinese acupuncture.

Global Interests

I am interested in immersion learning having led or assisted in research projects and classes in Detroit, Algeria, Brazil, Egypt, Ghana, Nigeria, Mali, Malta, and Rwanda.

Countries Visited

U.S. States & Territories Visited

Aspen Ideas Festival, Fellow
Photo credit: Samara Cohen

Leisure Interests

  • Tango and fusion dance
  • Competitive acrobatics (2nd in State, 2015)
  • Writing creative non-fiction
  • Trained in large group facilitation
  • African-American genealogy and history

Interesting Fact:

I am an experienced practitioner and teacher in mindfulness and non-dual awareness practices, holding lineage in a tradition and having trained at several centers in the United States.

Media Highlights

Why Calling Your Workers Heroes Can Backfire

February 01, 2024 • Harvard Busines Review

Inflation is helping gig companies like Uber and hurting their workers

August 07, 2022 • The Washington Post

New California law seeks transparency for workplace quotas

December 30, 2021 • NPR Marketplace

Gig work used to be a recession-proof safety net. Not anymore.

August 10, 2020 • Fast Company

2027 Steinberg-Dietrich Hall
3620 Locust Walk
Philadelphia, PA 19104

+1 (215) 898-0990
lindsey@lindseycameron.com

 

© 2022 Lindsey D. Cameron | Developed by Scholarly Studio