Lindsey D. Cameron
Assistant Professor of Management
Wharton School, University of Pennsylvania
Data & Society Research Institute
Gig Economy • Algorithmic Management • Future of Work
Photo credit: Tommy Leonardi
Future of Work Roundtable, Pennsylvania State Senate
Photo credit: Pennsylvania State Senate
How algorithmic management is changing the modern workplace and individuals’ behaviors at work, with a focus on the gig economy.
- Conducted six-year ethnography of the ride-hailing industry, the largest employer in the gig economy
- Examined the effects of the COVID-19 pandemic on gig economy workers on several platforms (e.g., Instacart, Amazon Flex, TaskRabbit)
- Currently researching how ride-hailing workers on three continents navigate disputes
- Served as an expert witness for state government and private firms
I worked as a ride-hailing driver as part of my research.
Why My Research Matters
My research program is focused on identifying and understanding how change driven by algorithms affect workers’ experience and how work is organized with an emphasis of the most marginalized and vulnerable workers.
Photo credit: Lizzie Kassab
How I Conduct Research
I am a field researcher.
My methodological expertise includes:
- Longitudinal interviews
- Archival & social media content analysis
- Experience sampling
- Field experiments
Where I Conduct Research
I have conducted research in a number of industries in the U.S. and abroad, including:
- Gig Economy (e.g., DoorDash, Uber, Lyft, Instacart, Task Rabbit, Amazon Flex)
- Small Business Owners
- Shared service centers and call centers
- Municipal Government
Where I Have Published
My work has been featured in the following journals:
- Organization Science
- Journal of Applied Psychology
- Organizational Behavior and Human Decision Process
- Annual Review of Organizational Psychology and Organizational Behavior
- Computer-Human Interactions, Association of Computing Machinery
Best Paper Awards
In a line of experimental work, I explore organizational interventions (e.g., pay incentives, mindfulness practices, identity affirmations) that improve workers’ well-being and performance.
How My Research Is Supported
- AI for Business
- People Analytics at Wharton
- Mack Institute for Innovation
- Data & Society Research Institute
- Dean’s Fund
- Center for Human Resources
- Center for Social Impact
- Aspen Institute
- Ford Foundation
- Harvard Law School
- Governor’s Office of General Counsel, Commonwealth of Pennsylvania
- Nalanda Institute for Contemplative Leadership
- Microsoft & other Fortune 500 companies
- Expert testimony at legislative hearings
- Washington Post
- NPR’s Marketplace
- Fast Company
- World Economic Forum
- The Skim
I have published opinion pieces in Fast Company, Harvard Business Review, Kiplinger’s, and People & Strategy.
PhD | University of Michigan | management
MS | George Washington University | engineering management, specialization – crisis, risk & emergency management
SB | Harvard University | electrical engineering and computer science, French minor
I started college at age 15.
I spent over a decade in the U.S. intelligence and diplomatic communities as a digital and political analyst, completing overseas assignments in the Middle East, Africa, and Europe.
I intensively studied Arabic at the American University of Cairo and transformative leadership.
I am interested in immersion learning having led or assisted in research projects and classes in Detroit, Ghana, Nigeria, Egypt, Mali, Malta, Algeria, and Rwanda.
U.S. States Visited
Aspen Ideas Festival, Fellow
Photo credit: Samara Cohen
- Tango and fusion dance
- Competitive acrobatics (2nd in State, 2015)
- Writing creative non-fiction
- Trained in large group facilitation
- African-American genealogy and history
I am an experienced practitioner and teacher in mindfulness and non-dual awareness practices, holding lineage in a tradition and having trained at several centers in the United States.
Inflation is helping gig companies like Uber and hurting their workers
August 07, 2022 • The Washington Post
Gig work used to be a recession-proof safety net. Not anymore.
August 10, 2020 • Fast Company
New California law seeks transparency for workplace quotas
December 30, 2021 • NPR Marketplace